Desktop/Server Support Services
BAT, Desktop/Server Support Services help manage all of your PC and Server related functions. Our team of engineers ensure that your computers and servers are functioning properly, protected, and secured against technology threats. We view this as preventative maintenance planning.
An IT Managed Services Plan will help tailor your support services to your business needs and can include:
- PC/Laptop monitoring and alerting
- Service availability monitoring
- Error and event log monitoring
- Software patch management and deployment
- Automated spyware and adware removal
- Virus definition and prevention including Anti-virus software management and updates
- Password management and security administration
- User account administration
- Help desk and ticketing services available
- Phone support and guaranteed response time by a dedicated BAT network engineer
Security Solutions
Potential losses from a network security breach can be enormous, both to your bottom line and your reputation. BAT network security consultants are recognized leaders in security assessments and the creation of industry best practices. Our expertise in securing corporate networks is unmatched – providing our clients with a layered defensive strategy that draws on our technical strength and practical experience.
BAT network security consultants are recognized leaders in security assessments and the creation of industry best practices. Our expertise in securing corporate networks is unmatched – providing our clients with a layered defensive strategy that draws on our technical strength and practical experience. We employ a holistic approach to network and system administration enabling us to pinpoint and resolve potential problems and security risks before they hinder performance or result in costly downtime for you.We provide infrastructure planning services that consider business applications and customer services that utilize different network domains, use publicly available and interconnected communications services, and require linkage with legacy systems and peering relationships with partners. Our offerings span the range of assessment, planning, engineering, deployment, and maintenance services related to the security of public networks, intranets, the Internet, wireless, network operations, and services including web-based applications.Be prepared. Be ready. Be secure with BAT Services.